How to improve your company's communication

How to improve your company’s communication

How to improve your company's communication

Whether you’re a start-up, SME, or large enterprise, you definitely want an optimal communication system to ensure constant connectivity with your employees, partners, and customers.

Cloudli is a telecommunications service provider that offers you a tailor-made solution adapted to your needs. Learn more about the options Cloudli offers in the rest of this article.

Unify your communications

Centralize your telecommunications system will make you more efficient as well as allow you to offer a flawless customer experience.

Communications Control

Cloudli Connect offers you business telephony accompanied by a set of applications that allow you to optimize the work capabilities of your remote employees. You can also opt for cloud-connected desk phones for your face-to-face employees.

No matter where your team is, all users will always be connected with a cloud-based phone system.

calls or text messages

Now you can contact your customers and partners by text message or by phone with your business line, whichever suits you best. For calls, you can be sure you always have a voice connection from high quality.

no number change

By choosing Cloudli Connect, you do not need to change your phone number. The one you use will simply be transferred to Cloudli to give you access to your custom package which can include:

  • unlimited calls;
  • text messages;
  • conferences;
  • automated receptionist;
  • And even more.

contact center

With Cloudli Contact Center (optional module), you offer your customers an enhanced support experience. You can, among other things:

  • Configure your virtual queues so that your clients can hang up and be called without losing their call priority;
  • Set up skills-based routing so your calls are quickly connected to the right agent;
  • Reassign agents in real time to optimize your call handling statistics.

A la carte prices

With Cloudli, you only pay for the services you really need. You can also choose to an economic plan that combines the most popular features to get your business up and running quickly.

many features

Various features are offered in Cloudli to meet the needs of everyone, regardless of the size of your company.

  • unlimited communications – Unlimited local and long distance calls and texts anywhere in Canada and the United States.
  • Powerful cloud apps – Your business phone system will follow you everywhere, no matter where you go.
  • Many possible integrations – Connect your CRM, PBX, Microsoft Teams and many other tools easily.
  • An interactive and efficient contact center – Match customers and agents according to their skills thanks to intelligent routing, configure your virtual queues and manage your call center wherever you are.
  • high quality services – Enjoy outstanding reliability with high-quality voice and messaging. Stay connected with your team and clients, no matter where you work.

If you want to improve your company’s communication system, don’t hesitate to contact Cloudli’s experts for a tailored offer.

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